Fitboard Privacy Policy
This policy explains how Not configured (“we”) handles your personal information when running the Fitboard browser extension and related services. Please read it in full before using the service.
1. What we collect
- Account information: your email address, a hash of your password (we never store the password itself), your nickname, and the version and time at which you accepted this policy.
- Photos you upload for try-on.
- Images you save: the clothing images you save, with the web page and product addresses they came from. When you start recognition, candidate images on the current page are sent to Fitboard servers.
- Try-on records and screenshots: the time and length of each try-on, the try-ons deducted, and any screenshots you choose to keep.
- Feedback: what you submit, along with any screenshot, page address or logs you choose to attach.
- Service logs and IP addresses, used for security, troubleshooting and abuse prevention.
2. What we do not collect
- The extension does not scan pages automatically when they load, and does not read the content of pages you have not acted on. Images on the current page are processed only when you choose to recognize, save or try on.
- Fitboard does not store try-on video.
3. Sensitive personal information
Your camera feed or selected photo may show your face during try-on, and facial information is sensitive personal information. Before a try-on starts, the extension shows a confirmation dialog explaining this and asks for your separate consent. If you do not agree, the try-on does not start and nothing is sent.
4. Who receives your information
To provide the service, the relevant information is sent to the following recipients:
Not configured
- Try-on frames go directly from your browser to the try-on service and do not pass through Fitboard servers.
- Images for cutout and recognition are sent to the relevant AI services through Fitboard servers.
- When we send you a code, your email address and the message are sent to our email delivery service.
- For feedback you submit, the category, a masked email address and an excerpt may be posted to the internal work chat we use to handle feedback.
- These recipients may be located outside your country or region.
Apart from the cases above and where the law requires it, we do not provide your personal information to other third parties.
5. How long we keep it
- Photos, screenshots, wardrobe items and outfits: until you delete them. Files are removed from our servers immediately on deletion.
- Images that were recognized but not saved: 7 days after they were last used.
- Service logs: 30 days.
- Backups: 14 days. Deleted content may remain in backups until they expire.
- When you delete your account: the photos, screenshots, wardrobe items, outfits and similar content above are deleted immediately. Financial records (try-on ledger, redemptions and try-on billing records) are kept in anonymized form for reconciliation.
6. Your rights
- Access and export: use “Export my data” under Me in the extension.
- Delete: remove your photos, screenshots, wardrobe items and outfits at any time.
- Close your account: do this under Me in the extension. It takes effect immediately and cannot be undone, and any remaining try-ons are forfeited.
- For anything else, contact Not configured.
7. Minors
Children under 14 may not use this service. Anyone under 18 needs the consent of a parent or guardian to use it.
8. Changes to this policy
When we make a material change, we update the version number and ask you to accept again the next time you open the extension.
9. Contact
Operator: Not configured. Email: Not configured.